Double brokering

Stop double brokering.

Double brokering happens after award. Vetting confirms the carrier you choose, and CertifiedLoads keeps the load with that carrier from dispatch to delivery.

A lone tractor-trailer on an open highway at dusk

Today, a resold load looks like every other truck on the road.

The problem

One load, resold within the hour.

How a resell plays out today, from post to claim.

09:00Tendered

The load goes out.

By email to your carrier, the way most loads move.

09:40Resold

It gets resold for less.

A truck you never vetted is dispatched with your customer’s freight, and nothing downstream looks wrong.

Delivery weekThe unwind

Now it is your problem to explain.

Rate disputes, a carrier you never onboarded holding the freight, and a customer asking who actually moved their load.

What happens after award.

  • Your load gets resold.

    Load details go out by email. From there they can be forwarded to anyone, and a carrier you never vetted can end up with the job.

  • It happens after the carrier is chosen.

    Good brokers vet hard and award to legitimate carriers. The resell comes later, and every document downstream checks out, so nobody notices until something goes wrong.

1
The fix

Carrier of record per load.

When you assign a load, it belongs to your carrier and the driver they assign. Nobody else can see it or take it, so there is nothing to resell.

Double brokering, in 35 seconds.

Where the resell happens, and why there is nothing to resell on CertifiedLoads. Shown with sample loads.

Every handoff, on record.

Loads move the way they do today. Only the carrier of record and the driver they assign ever handle the load, and every handoff is recorded.

Handoff record · example
Load 4830 dispatched → Carrier BDispatched
Load 4826 picked up · Carrier CIn-route
Load 4829 delivered · Carrier ADelivered
Load 4831 dispatched → Carrier ADispatched
Load 4830 picked up · Carrier BIn-route

Other schemes that start with stolen load details.

Fictitious pickup →A stranger shows up with perfect paperwork for a load they were never given.
Hacked carrier emailSomeone takes over a real carrier’s inbox and answers your tender as them.
Carrier identity theftSomeone hauls under a real carrier’s MC and DOT numbers, and looks legitimate on paper.

In each one the documents check out. With CertifiedLoads, good paperwork is not enough to take a load.

Start your free month.

Tell us how your loads move. We confirm the fit on a short call, onboard your carriers and their drivers, and your first 30 days cost nothing.

We reply within one business day.

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